Return Policy

We want you to be happy with your purchase!

Returns will be accepted within 14 days of purchase as long as merchandise is in original, unopened packaging. We will send you a pre-paid return label with a $10 shipping and restocking fee.

A store credit will be issued (less the restocking fee), once the product has been returned.

In the event of a damaged or incorrect order, please contact us at  info@clementinefields.ca within three days of receiving your order. If the order is damaged, please attach a photo and a description of the damage incurred.

Once your return is received, we will send you an e-mail to notify you that we have received your returned item. Your credit will then be processed for future purchases.

Have a specific question about returns or samples? Try our FAQ page